The management of the LiveCoin exchange, which announced a hack in December 2020, announced the closure of the site. The funds remaining in LiveCoin's possession will be paid to users.
The official statement emphasizes that the hacking investigation is in an active phase. LiveCoin management offers its deepest apologies to all users, but the damage caused by the attackers was too serious:
"Our service suffered significant technical and financial damage. It is impossible to restore the work, so we decided to close the project and pay the rest of the money to the clients".
To receive compensation users need to send an application to [email protected] and go through the verification procedure. Collection of applications will be held until March 17, 2021. It's possible to send an application only from the mailbox, to which the account was registered at the exchange.
In conclusion, representatives of LiveCoin warned that in various social networks and messengers there are a lot of fake groups, pretending to be the official exchanger channels. However, now the exchange has no groups in any services, and all information is available exclusively on the new site.
"Do not send money to anyone under any pretext. You don't have to pay anything to receive a refund from us, you only need to apply and follow the instructions you receive," the statement said.
Recall that the LiveCoin exchange stopped working on December 25. The attack took place at night from December 23 to 24, after which the exchange lost control over all its servers and infrastructure. After that the official site of the exchange moved to the domain livecoin.news.
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