"With these updates, we're also able to manually (if one occurs, which hasn't happened in several weeks) refund failed wraps/unwraps in under 12 hours from when a support ticket is opened."
Hmmm. My "Stuck TX" took 15 days (not hours ...) to be refunded (this past Saturday), with all of the attendant lost opportunity costs ... Again (my 3rd one? I've lost count) ...
Oh wait! You're making this claim about Cub. I wonder when this same claim will be made about PolyCub (where mine got "stuck") ...
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