As I get ready for bed and another day of working a holiday I am reminded of my dad's advice. Always give people more then they paid for, do things other won't and use projects your boss wants done as learning experiences so one day you can run your own business.
Give people more then they paid for...
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I always told my kids, to do more then simply whats required, and be happy while you are doing it. It makes you valuable and pleasant to be around, a winning combination.
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Imagine a coworker who is grumpy and always doing the bare minimum or less.
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This usually ends up creating extra work for everyone else.
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Not someone you want to work with or spend idle time with...
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But the guy or gal who always does extra and smiles while they are doing it? They are the ones you want on your shift and on your team. Idle time with them must be bliss.
Choices...
- Next I told my kids chose gratitude and kindness, even when you don't feel like being kind.
- Be nice to the waitress
- Be nice to the hotel housekeeper
- Be nice to the bus driver or taxi driver
- Be nice to customer service workers, they are someones son or daughter and they are trying to make a living. I know how annoyed you must be when something doesn't work and you can't figure out how to make it work, and you re forced to call customer service.
- Your mad- Your frustrated
- You feel like "letting off some steam" an American idiom for yelling at someone!!
- And usully it's customer service. Imagine for a second the irony. The person who you call for help gets yelled at by you, while they are trying to help you. You who are already angry, frustrated and at your wits end... Now this sweet voice comes on the phone and you just want to yell, scream and be rude...because your angry, frustrated and feel like that's what they are there for?? wrong! They are their to help you. So you should be really, really, nice to them.
_ I am a firm believer that life is full of one very important choice: How do we react?
- We can't control many, many things which happen to us, around us or even for us.. But we can control how we react to it. I think that makes all the differenc.
My dad use to say that in life I was going to meet three kinds of people.
_ The first group would like me regardsless of what I did.
- The second would dislike me regardless of what I did.
- The third group were waiting to see who I was, then decide. That's the group I had to impress, and if I did, 2/3 of all people I met would be on my side, and I couldn't fail. LOL
So be the guy who always does more then the minimum, be happy while your doing it, make yourself valuable and easy to work with, and choose to react to the world by being grateful, patient and kind... especially to customer service.
:)
