oh these people that respond like that, my gosh that's actually something that gives me the urge to crawl through the computer and commit a crime haha.
I've dealt with SO many of these morons that are THAT stupid not to even understand these answers are only adding to the frustration as well as being plain out STUPID because if that was the case his colleague must have been a moron lol.
I have low tolerance for this kind of support by now, I just can't take it and I'm happy that I'm not you in this case. Hopefully, it will be solved :)
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